The "Sorry, there was a problem mounting the file." error message appeared when mounting an ISO file after making a copy of it to a portable drive. The copy ISO file that is on the portable drive works fine but the original one does not mount. You should not also try to burn an ISO file to a disc if you are getting the "Sorry, there was a problem mounting the file." message because the burning will not become successful, the burning process will proceed but it will not work as expected. In my case, this will not be a problem because I have a working copy of the ISO file that is on the portable drive but this will be a problem if I passed the portable drive to another person and it is not possible to reach that person right away. The resolution to this is problem is actually easy by simply making a copy of the ISO file that is giving this error to another folder.
The "Sorry, there was a problem mounting the file." error message when mounting an ISO file.
Here are the steps to fix the "Sorry, there was a problem mounting the file." error message when mounting an ISO file by copy and pasting.
1. Right-click on the ISO file that is giving the "Sorry, there was a problem mounting the file." error message when mounting it, which in this case, right-click the WINDOWS XP PROFESSIONAL 64-BIT file, then choose COPY option.
2. Click the NEW FOLDER icon under the HOME tab of the Ribbon strip to create a new folder. (If the Ribbon strip is not present, press the CTRL key on the keyboard, while pressing it, hit the F1 key to toggle it.)
3. Type WINDOWS XP PROFESSIONAL 64-BIT (COPY) as the name of the new folder, then hit the ENTER key of the keyboard.
4. Right-click on the new WINDOWS XP PROFESSIONAL 64-BIT (COPY) folder and choose PASTE option.
The copying process will proceed, depending on the size of the ISO file, this will take seconds or minutes.
5. After the copying, right-click on the WINDOWS XP PROFESSIONAL 64-BIT (COPY) folder and choose OPEN option.
6. Right-click on the new WINDOWS XP PROFESSIONAL 64-BIT ISO file and choose MOUNT option.
The new ISO file is now successfully mounted and you can delete the original one anytime.
The "Sorry, there was a problem mounting the file." error message when mounting an ISO file.
Here are the steps to fix the "Sorry, there was a problem mounting the file." error message when mounting an ISO file by copy and pasting.
1. Right-click on the ISO file that is giving the "Sorry, there was a problem mounting the file." error message when mounting it, which in this case, right-click the WINDOWS XP PROFESSIONAL 64-BIT file, then choose COPY option.
2. Click the NEW FOLDER icon under the HOME tab of the Ribbon strip to create a new folder. (If the Ribbon strip is not present, press the CTRL key on the keyboard, while pressing it, hit the F1 key to toggle it.)
3. Type WINDOWS XP PROFESSIONAL 64-BIT (COPY) as the name of the new folder, then hit the ENTER key of the keyboard.
4. Right-click on the new WINDOWS XP PROFESSIONAL 64-BIT (COPY) folder and choose PASTE option.
The copying process will proceed, depending on the size of the ISO file, this will take seconds or minutes.
5. After the copying, right-click on the WINDOWS XP PROFESSIONAL 64-BIT (COPY) folder and choose OPEN option.
6. Right-click on the new WINDOWS XP PROFESSIONAL 64-BIT ISO file and choose MOUNT option.
The new ISO file is now successfully mounted and you can delete the original one anytime.
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