The error message "Sorry, there was a problem mounting the file." appeared while mounting the ISO file that I just made a copy of it to a portable drive. The ISO copy that is on the portable drive is working just fine but the original copy on the hard drive cannot be mounted anymore. You should not try to burn an ISO image to a disc that has this error message because the burning will not become successful even if the burning process seems to start properly. This would not be a problem to me since I have a working copy that is on the portable drive but this could be a problem if I passed the portable drive to another person and that person is not within reach anytime. You might also encounter this problem if you happen to download an ISO file with this error message already. There are many resolution to the "Sorry, there was a problem mounting the file." error message when mounting an ISO file and one of them is to use an archiver program to extract the files from the ISO file. I recommend that you download the IZArc software for free from http://www.izarc.org and install it on the computer if you do not have any archiver program installed yet. You can also try other archiver programs like WinRAR or WinZip.
The "Sorry, there was a problem mounting the file." error message when mounting an ISO file.
Here are the steps to fix the "Sorry, there was a problem mounting the file." error message when mounting an ISO file by extracting the files from it using an archiver program like IZArc software.
1. Right-click on the ISO file that is giving the "Sorry, there was a problem mounting the file." error message, which in this case, right-click on the WINDOWS XP PROFESSIONAL 64-BIT ISO file, then choose IZARC from the menu, then click on EXTRACT TO .\WINDOWS XP PROFESSIONAL 64-BIT option. This process will create a new folder named "Windows XP Professional 64-Bit" where it will extract the files to.
The extraction process will proceed.
2. Once the extraction process is done, right-click on the new WINDOWS XP PROFESSIONAL 64-BIT folder, then choose OPEN option.
The folder is now showing the extracted files of the ISO image and you can now access them, or create a new ISO image by using any ISO maker like AnyBurn or MagicISO software.
The "Sorry, there was a problem mounting the file." error message when mounting an ISO file.
Here are the steps to fix the "Sorry, there was a problem mounting the file." error message when mounting an ISO file by extracting the files from it using an archiver program like IZArc software.
1. Right-click on the ISO file that is giving the "Sorry, there was a problem mounting the file." error message, which in this case, right-click on the WINDOWS XP PROFESSIONAL 64-BIT ISO file, then choose IZARC from the menu, then click on EXTRACT TO .\WINDOWS XP PROFESSIONAL 64-BIT option. This process will create a new folder named "Windows XP Professional 64-Bit" where it will extract the files to.
The extraction process will proceed.
2. Once the extraction process is done, right-click on the new WINDOWS XP PROFESSIONAL 64-BIT folder, then choose OPEN option.
The folder is now showing the extracted files of the ISO image and you can now access them, or create a new ISO image by using any ISO maker like AnyBurn or MagicISO software.
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